Free Shipping Policy

freeshipsitewide.jpgWe've adopted a more simplified shipping cost setup.

While we're a small, family-owned company who can't own and operate a bunch of distribution facilities in every state (like those big-name superstores can), I recognize that added or unexpected shipping costs can be a real barrier to purchasing. So we've instituted the following policy:

Almost every product on the site SHIPS FREE to the Continental USA if it's in a shopping cart containing over $50 in products.

Most of the smaller products (strings, pickups, parts, accessories, preamps, etc.) ALSO ship free to Alaska, Hawaii, and Puerto Rico. Larger items may carry a partial, discounted shipping charge.

As you might expect, there are a few necessary exceptions: larger, lower-cost items that simply don't have enough profit margin to cover those costs - like a handful of certain stands and accessories - are exempt from this free shipping option. However, our sophisticated shopping cart pulls real-time, discounted shipping rates and lets you choose the best shipping option at the lowest possible cost.

You also have the ability to choose expedited services like Next-Day Air, Express Mail, etc. - in the cart during checkout -- without having to wait for a shipping quote - accurate quotes are pulled directly from the carriers and provided to you real-time.

As always, expedited or not, we send out your packages quickly and efficiently; we're practically famous for our fast order handling and shipment.

We hope that these major improvements to our shopping cart will make it easier to get what you want, delivered the way you want it!