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What can Brown do for you? Nothing good, at least lately.
I really don't think I've ever publicly called out any other companies, so this is a first. But I've looked for a means to complain to UPS about some recent policy changes, and there's no avenue available to me that will have any effect. So instead, I'll share with you my concerns, and perhaps it will change what services you choose to use when ordering with us (and other stores).
I've been partnered with UPS for decades; they've generally been (mostly) reliable, and pretty easy to work wi
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Aug 13th 2025